Our confidentiality
Confidentiality means keeping information private. It means we do not share your personal information unless we really need to and we will always tell you if this to happen.
Confidentiality helps you feel safe and respected.
- What information York SENDIASS keep private
- Sharing information
- How we keep your information safe
- Your rights
- If you have questions
What information York SENDIASS keep private
We keep things private such as:
- your name
- your post code
- your phone number
- your feelings, worries, or problems
- information about your child or young person
We will not talk to professionals about your reason for coming to SENDIASS unless you give consent.
We keep your information private when:
- you talk to us
- you ask for help
- you tell us something important
- you share documents with us
This is called confidential support.
Sharing information
Sometimes we must share information to keep people safe.
We will only share if:
- someone is in danger
- a child or young person may be hurt
- the law says we must share
- you say we can share - this is called consent
We will always try to tell you first if we need to share something.
We only share the smallest amount of information needed.
How we keep your information safe
We keep your information safe by:
- storing it in secure systems, for SENDIASS only
- only letting trained staff see it
- not sharing it without a good reason
- following the law - like data protection
Your rights
You have a right to:
- ask what information we hold
- ask us to correct information
- ask us not to share information - unless someone is unsafe
If you have questions
You can ask us if you are unsure about:
- what we keep private
- what we share
- why we share something
We will always explain things in a way that is easy to understand.